Data deletion

Go to Settings → Account → Delete my account. We show you what gets erased, email you a code to confirm and, once you enter it, your account is deleted right away.

• If you're the only owner of a business that has a team, first make someone else an owner (Business → Team) so the business keeps running.
• If a business that would be deleted has an active plan, cancel it first in Settings → Plan.

If you prefer, or can't sign in, email hola@zephyria.io from your account's email with the subject "Delete my account". If you own a business, include its name. If you can't write from that address, tell us which one it is and we'll ask you to confirm it's yours.

• Your account: name, email, password, preferences, your devices, your Google Calendar connection and, if you signed in with Google, the link to your Google account.
• Businesses where you're the only person: the business and its information (services, calendars, appointments, registers, conversations and, if you connected it, stored WhatsApp messages).
• Your conversations with the assistant and the notes it kept.

Billing records we must keep for tax purposes. If you're a member of a business's team, the appointments and conversations that are part of that business's operation belong to the business.

In the app, right away. By email, within 30 days at most. Either way, we confirm by email when it's done.

You can delete your account in the app like anyone else. Your appointments and conversations with a business are part of its operation and stay with it; to have those erased, ask the business directly or email us and we'll coordinate with the business, which decides about that data.

If you signed in with Google, you can also remove Zephyria's access from your Google account's security settings.